GDPR Compliance

icy-crest is committed to protecting the privacy and rights of individuals in the European Union under the General Data Protection Regulation (GDPR). This page explains how we process personal data of EU residents and describes your rights under GDPR.

Data Controller

icy-crest Pty Ltd acts as the data controller for personal information collected through this website and our services. Our contact details are:

icy-crest Pty Ltd
Level 8, 201 Elizabeth Street
Sydney NSW 2000, Australia
Email: [email protected]

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: Where you have provided explicit consent for specific processing activities
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal obligation: Where processing is necessary to comply with legal requirements

Your Rights Under GDPR

As an EU resident, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within 30 days of a verified request.

Right to Rectification

You have the right to request correction of inaccurate personal data and to have incomplete data completed.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for its original purpose or you withdraw consent.

Right to Restriction

You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or significant effects.

International Data Transfers

As we are based in Australia, your data may be transferred outside the EU. When such transfers occur, we ensure appropriate safeguards are in place through:

• Standard contractual clauses approved by the European Commission
• Compliance with applicable data protection frameworks
• Assessment of the recipient country's data protection standards

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When determining retention periods, we consider the nature of the data, processing purposes, and legal requirements.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your EU member state. You may also contact us directly, and we will work to resolve your concerns.

Updates to This Notice

We may update this GDPR notice periodically. Significant changes will be communicated through our website or direct communication where appropriate.